Introduction
At Jitai® Shoes, Loafers, we take your privacy seriously. This privacy policy describes how we collect, use, and share information about you when you access our website jitai.shop or make purchases from us.
Please take time to read this policy carefully. We’ve tried to keep it as simple as possible, but if you have any questions, feel free to reach out to us at [email protected].
What Information We Collect
We collect information about you in three ways: directly from your input, from third-party services, and through automated technologies like cookies. Let’s break down what this means.
Information You Provide Directly
When you visit our website, make an account, place an order, sign up for our newsletter, participate in community discussions, chat with us, or otherwise communicate with us, you voluntarily give us certain information like:
- Contact information such as your name, email address, phone number, and mailing address.
- Account information like your username, profile photo, and password.
- Payment information such as your credit/debit card number, expiration date, CVV code, and billing address.
- Order information including what you purchased, when you purchased it, and where it should be shipped.
- Communications that you send to us including feedback, questions, and any other messages.
- User generated content like product reviews, forum posts, photos, videos, and other content you create.
Information from Third-Party Services
We may obtain other information about you from third parties and combine it with the information we already have. For example:
- Social media networks may give us information about your profile and friends list.
- Payment processors provide information about your transactions.
- Shipping providers share data about your shipping location and details.
- Business partners offer insights about the products you purchase.
We obtain this third-party information only with your consent—for example, when you choose to link your social media account to your profile.
Information from Automated Technologies
As you interact with our website, automated technologies like cookies, web beacons, tags, and scripts may collect information about those interactions. Some examples include:
- Browser data such as your IP address, device type, operating system, referral URLs, onsite behavior, and website navigation.
- Usage data about your interactions with the site like buttons clicked, pages viewed, and products added to your cart.
- Performance data regarding how you experience our site, including page load speeds, errors generated, and your interaction with features.
We may use common third-party web analytics services on our site. They use automated cookies to generate the data sets we analyze.
Most browsers allow you to block or delete cookies. However, if you do that, our website may not function properly.
How We Use Your Information
We use your information for a variety of purposes, including:
- Fulfilling your orders including processing payments, shipping products, and communicating with you about order status.
- Delivering services like customer service, forum moderation, product wishlists, and chat features.
- Improving our products and services by performing statistical, demographic, and marketing analyses of users.
- Providing targeted advertising by displaying personalized ads based on your interests and browsing history.
- Communicating with you by sending service-related announcements, promotional messages, and requested newsletters. You can opt out of non-essential communications at any time.
- Detecting and preventing fraud by securing accounts and transactions as well as investigating suspicious or illegal activity.
- Enforcing terms and policies to ensure appropriate use of our services.
- Meeting legal requirements like complying with court orders, legal obligations, laws, and regulations.
We only use your information for the purposes outlined in this policy unless we obtain your consent for additional uses.
How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share it in the following cases:
- Affiliated businesses that are part of our corporate group. We ensure they comply with this privacy policy.
- Business partners who assist us by performing core services like payments, shipping, analytics, marketing, and customer support. They only access the information required for those tasks.
- Legal and regulatory authorities when compelled by subpoena, court order, or other legal procedure. We fight for your privacy rights if appropriate.
- Potential sale and transfer of business assets if we sell, divest, merge, or transfer the website or our company. User information is typically one of the assets transferred. The new owning organization would be bound by this privacy policy.
- Your consent which we may ask for in specific cases not already permitted. For example, sharing sensitive information like credit card data with a third party.
If information must be shared, we disclose only the minimum amount necessary for the specific purpose. The third parties must agree to keep it secure and confidential.
Your Data Protection Rights
You have certain rights related to your personal data under data protection laws. These include rights to:
- Access your personal data by requesting copies of it.
- Amend your personal data if you believe it is inaccurate or incomplete.
- Delete your personal data when we are legally obligated to do so.
- Transfer your personal data to use for your own purposes across different services.
- Restrict or object to how we use your personal data under certain circumstances like if you believe the data is inaccurate.
- Withdrawing consent that allows us to process your personal data. This will not affect past processing, and we may still be required to keep some of your data for record keeping purposes.
If you would like to exercise any of these rights, please reach out to our privacy team at [email protected].
You also have the right to lodge a complaint with your local data protection authority if you believe your privacy rights have been violated.
How We Protect Your Data
We employ industry standard security measures designed to protect the loss, misuse or unauthorized access, disclosure, alteration or destruction of the information under our control. Some examples include:
- SSL/TLS encryption to transmit data securely between our servers and your browser. This protects payment information and other sensitive transmissions.
- Two-factor authentication on accounts to add an extra layer of security on top of passwords.
- Regular security reviews to identify and resolve vulnerabilities in our software, networks, and systems.
- Application security best practices like input sanitization, SQL prepared statements, and other codes to prevent attacks.
- Endpoint and network security including firewalls, intrusion detection/prevention, and endpoint threat detection.
- Data encryption at rest and in transit to secure sensitive data stored in databases, file servers, backups etc.
- Access controls and permissions to limit employee access to data based on job duties.
- Physical security of offices and data centers like cameras, alarms, guards, biometrics etc.
However, no method of transmission or security is 100% foolproof. We cannot guarantee absolute security of your information.
Data Retention
We retain your personal information only as long as necessary to accomplish the original purpose for collecting it and for other legitimate business purposes like:
- Maintaining business records for analysis and reporting
- Complying with legal obligations
- Resolving disputes and enforcing agreements
- Debugging errors or security issues
- Defending against legal claims
- Facilitating your ongoing use of our services
We destroy or anonymize data after it is no longer required unless legal requirements mandate longer retention like tax and financial reporting laws.
Cookies and Similar Technologies
We utilize technologies like cookies, web beacons, tracking pixels, and scripts to provide and tailor our website for you. These automated technologies allow us to collect data like browser usage, device types, unique device IDs, browsing habits, IP addresses, and geolocation.
Specifically, we use cookies for purposes like:
- Authenticating users to securely access their account.
- Remembering user preferences and settings like language, font size, and layout.
- Determining if an email has been opened and acted upon.
- Storing shopping cart additions between visits.
- Analyzing site traffic, trends, and usage to improve the user experience.
- Serving targeted advertisements.
We may use both session and persistent cookies. Session cookies expire when you close your browser while persistent cookies remain until deleted or expired.
You can review your browser settings and install extensions to block or restrict cookies, but our site may not function properly without them.
Third Party Links and Features
Our websites may contain links to other sites not controlled or operated by us like social media buttons. Please be aware that we are not responsible for the privacy practices of those sites. We encourage you to be cautious and review the privacy policies of each site that you interact with or leave data on.
In some cases, we may offer experiences or features powered by third parties like:
- User forums and communities hosted by third party platforms.
- Embedded maps, media players, and other content from external services.
- Surveys, quizzes, reviews, voting mechanisms, and other interactive elements provided by other sites.
These may allow third parties to collect data about your interactions like IP address, survey answers, embeddings, and any other information you provide. Again, we do not directly control how your data is used by these platforms.
Privacy Policy Changes
We reserve the right to modify this privacy policy at any time. We will alert users to changes by updating the effective date at the top of this page, by sending an email announcement, or through conspicuous website notices. Please review frequently for updates. Changes apply to all current and future users unless stated otherwise.
International Data Transfers
We are headquartered in the United States and have service providers worldwide. The information you provide may be processed and stored in the U.S., or any other country where we operate.
When transferring personal data internationally, we ensure an adequate level of protection by relying on legally-provided mechanisms like EU Standard Contractual Clauses.
California Privacy Rights
Under California law, California residents may opt-out of the “sale” of their personal information. We do not sell data as defined by the law. However, the law also provides for a right to opt-out of some kinds of sharing with third parties. To exercise your rights, please contact [email protected].
Per California law, we will not discriminate against consumers who exercise these rights.
Contact Information
If you have any questions about this privacy policy or want to exercise your data protection rights, please contact our privacy team at [email protected].
You can also contact us by writing to this address:
Jitai® Shoes, Loafers
Attn: Privacy Team
123 Shoe Store Lane
Sneaker City, TN 54321
Effective Date
This privacy policy is effective as of January 1, 2023.